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Popular Topics

Most viewed articles and questions

  • Why does my phone occasionally stop charging before it reaches 100%?
  • My phone won’t charge. What should I do?
  • I recently updated my Dox and am now having some issues with the Camera.
  • How can I resolve this?
  • How can I close an app that has stopped working?
  • Where can I find the IMEI number for my phone?
  • Can I remove the back cover or battery from my Dox B100?
  • Where can I get support for my Dox smartphone?
  • Why does my phone feel warm when it's charging or when I'm using it
  • Why can’t I turn off the camera shutter sound?
  • Will my Dox smartphone receive security updates?

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Service and repair

Walk-in service and repairs

If you bought your phone from a shop or an operator, please take it back to the store you bought it from to receive service and repairs.